Privacy Policy for Smokehouse-Salmon.com

1. Introduction

At Smokehouse-Salmon.com, we are fully committed to protecting your personal data and upholding your right to privacy. We recognize the importance of safeguarding personal information and are dedicated to handling your data transparently, respectfully, and in accordance with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is important to us, and we take our obligations seriously to ensure your personal information is collected, processed, and stored securely.

2. Scope and Role of Data Controller

This Privacy Policy applies to all users of the website smokehouse-salmon.com and covers how personal data is collected, used, disclosed, and managed. Smokehouse-Salmon.com is the data controller for all personal data collected through this website. If you have any questions regarding this policy or how your personal data is used, you may contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data depending on your interactions with our website:

a) Usage Data
Information automatically collected about how you use our site, such as IP address, browser type, operating system, referring URLs, visited pages, and session duration.

b) Account Data
Data you provide when creating an account, such as your full name, billing and shipping addresses, email address, and phone number.

c) Profile Data
Data related to your preferences, purchasing history, browsing behaviors, saved items, and other data generated through your interactions with our products and services.

d) Communication Data
Records of your interactions with us, including customer support inquiries, submitted forms, messages, and correspondence.

e) Technical Data
Information about the device and software you use to access the site, including hardware models, operating systems, system configurations, and mobile device identifiers.

f) Transaction Data
Details regarding purchases you make on our site, including payment method, billing details, fulfillment information, product selections, delivery address, and transaction status.

g) Preference Data
Marketing preferences and interests you indicate, subscription settings, and opt-in or opt-out selections related to receiving communications.

4. Legal Bases for Processing

We rely on the following lawful bases to process your personal information:

– Consent: When you give us explicit permission to process your data for specific purposes, such as receiving marketing communications or accepting cookies.
– Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, such as product purchases or service delivery.
– Legitimate Interests: Where the processing supports lawful business interests in maintaining and improving our website, customer service, fraud prevention, and service offerings, provided such interests do not override your fundamental privacy rights.
– Legal Obligations: To comply with applicable legal and regulatory requirements.

5. Your Data Protection Rights

You are entitled to exercise the following rights regarding the personal information we hold about you:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request that inaccurate or incomplete information be corrected.
– Right to Erasure: You have the right to request deletion of your data, subject to our legal or contractual retention obligations.
– Right to Restriction: You may request that we limit the processing of your data in certain circumstances.
– Right to Data Portability: You may request that your data be transferred to you or another controller in a structured, commonly used format.
– Right to Object: You may object to the processing of your personal data based on our legitimate interest or for marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable legal requirements.

6. Security Measures

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unlawful or unauthorized access, loss, destruction, or alteration. These measures include, but are not limited to:

– SSL encryption for data transmitted over the internet
– Role-based access controls and authentication systems
– Regular security audits and vulnerability assessments
– Secure backups and continuity plans
– Ongoing staff training and awareness on data protection practices

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including those that may not provide the same level of legal protection as your home country. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including reliance on Standard Contractual Clauses approved by the European Commission or compliance with regional data protection laws.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes it was collected for, including:

– Usage and Technical Data: Up to 12 months from collection, unless required for analyses or security.
– Account and Profile Data: As long as your account remains active, and up to 6 months after account termination.
– Transaction Data: Retained for at least 7 years to comply with legal and tax obligations.
– Communication and Support Data: Retained for up to 24 months to manage inquiries and follow-up communications.
– Marketing Preferences: Retained until you opt out or withdraw your consent.

Data is securely deleted or anonymized after the relevant retention period has expired.

9. Cookies Policy

Smokehouse-salmon.com uses cookies and similar tracking technologies to enhance user experience, ensure website functionality, and collect analytics. Cookies are small text files placed on your device that allow us to track and store user preferences and activity. We use the following types of cookies:

– Essential Cookies: Necessary for the website to function and cannot be disabled.
– Functional Cookies: Enhance website functionality and personal preferences.
– Performance Cookies: Monitor traffic and performance, helping us improve the site’s usability.
– Analytics Cookies: Collect aggregated data to help us understand user behavior and site usage trends.

10. Cookie Management & Legal Compliance

By visiting smokehouse-salmon.com, you will be prompted with a cookie consent banner in compliance with GDPR and CCPA requirements. You can manage your preferences at any time via the Cookie Settings on the website or through your browser settings. California residents may opt out of “sale” or “sharing” of personal data as defined by the CCPA.

We do not knowingly sell or license personal information as defined under the CCPA or process data for third-party advertising without explicit consent.

11. Children’s Privacy

We do not knowingly collect or process personal data from children under the age of 13. If we become aware that we have collected data from a minor without verified parental consent, we will take prompt steps to delete such information. If you believe a child under 13 has provided personal information, please notify us immediately at [email protected].

12. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time in response to legal, technical, or business developments. When changes are made, we will revise the policy on our website and, where legally required, notify individuals via email or website notice.

We encourage you to periodically review this page to stay informed about how your data is protected.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal data, you may contact us:

Email: [email protected]

We are committed to ensuring compliance with GDPR, CCPA, and all relevant data protection laws. Please do not hesitate to reach out to us at the above email if you need any assistance with your privacy rights or have security-related concerns.